About two $5 coffees, with 40 cents left. Equivalent to $1.37 a day or $41.58 a month.
Your breakdown plan has a destination
A tow is only the start. Get the car moved, checked and explained.
PrestigeTow connects the tow to the workshop. Your nominated vehicle gets an annual towing allowance, an eligible route to StarTech Prestige and a clear diagnostic next step after it arrives.
One annual payment · benefits begin exactly 48 hours after confirmed payment

From stranded to a clear next step
Tap through what happens after an eligible breakdown.
PrestigeTow is designed as one connected journey: request, tow, assessment and a digital explanation of what the workshop finds.
Your vehicle details are already connected.
Sign in, confirm the eligible breakdown location and request help for your nominated registration. The request is logged before the towing contact is shown.
Open member portal →Interactive value builder
Choose a tier. See exactly what the annual price can include.
The towing comparison uses the current $279 non-member price. The diagnostic assessment is included once per membership year after an eligible tow arrives at StarTech and is normally $374.
SELECT A MEMBERSHIP
PrestigeTow
2 eligible breakdown callouts · up to 30 km each
Weekly and daily figures are budgeting equivalents only. Billing remains annual.
Your annual value stack
What $499 can organise
When both included callouts and the diagnostic assessment are used. This is service value, not cash savings or a refund. Unused benefits expire at the end of the annual term.
Think weekly. Pay annually.
Put the annual price beside everyday spending.
These are budgeting comparisons only. PrestigeTow remains one annual payment—there is no weekly or monthly billing.
About one $15 takeaway lunch, with 79 cents left. Equivalent to $2.02 a day or $61.58 a month.
The better breakdown plan
Don’t just move the car. Move the problem toward an answer.
A casual tow can leave you starting again somewhere else. PrestigeTow is designed to bring your vehicle straight to the StarTech workshop, where the diagnosis, health check and next-step advice can begin.
Priority assessment booking
After an eligible tow arrives at StarTech, members receive priority diagnostic booking subject to workshop capacity. It is priority assessment—not a promise of an instant repair.
PrestigeOS health report
See workshop-confirmed safety, maintenance and repair priorities clearly in your digital vehicle health report.
Clear repair recommendations
Understand what needs attention now and what can be planned, then choose whether to approve any further work.
More than a tow
One breakdown tow can lead to a proper answer.
Once per membership year, after an eligible PrestigeTow breakdown tow arrives at StarTech Prestige, your membership includes an assessment up to two hours, normally $374—plus priority diagnostic booking subject to workshop capacity.
Priority assessment booking
Your vehicle is placed into the priority diagnostic booking process once it has arrived through an eligible tow, subject to workshop capacity.
PrestigeOS health check
A clear digital report of workshop-confirmed findings, with safety, maintenance and repair priorities explained.
Repair recommendation
Know what needs attention now and what can be planned before deciding on any further work.
Kept simple and transparent: this is available once per annual membership after an eligible breakdown tow to StarTech Prestige. Repairs, parts, programming, strip-down and labour outside the diagnostic assessment are not included. Any further repair work is discussed with you before approval.
Choose your annual allowance
Same 30 km limit. Choose two or three callouts.
PrestigeTow
2 breakdown callouts · 30 km each
- Breakdown location to StarTech Prestige
- StarTech Prestige to verified member home
- One nominated registration
- Priority diagnostic booking after an eligible tow to StarTech, subject to workshop capacity
- One included diagnostic assessment up to two hours, once per membership year, after an eligible tow to StarTech
- PrestigeOS vehicle health report and repair recommendations
- Benefits begin after 48 hours
- One annual Stripe payment
PrestigeTow+
3 breakdown callouts · 30 km each
- Breakdown location to StarTech Prestige
- StarTech Prestige to verified member home
- One nominated registration
- Priority diagnostic booking after an eligible tow to StarTech, subject to workshop capacity
- One included diagnostic assessment up to two hours, once per membership year, after an eligible tow to StarTech
- PrestigeOS vehicle health report and repair recommendations
- Benefits begin after 48 hours
- One annual Stripe payment
Not ready to join? A non-member tow is $279 incl. GST. Payment is required before dispatch and the same breakdown and route restrictions apply.
Clear limits before payment
Breakdowns only. Workshop routes only.
What applies
- Mechanical or electrical breakdown
- Breakdown location to StarTech Prestige
- StarTech Prestige to verified member home
- One nominated registration
- Route within 30 km of the workshop
What does not apply
- Crash or collision towing
- Accident-scene or emergency recovery
- Theft, fire, flood or vandalism
- Bogged or off-road recovery
- Police-directed towing
- Transport between unrelated locations
The eligible route must be within 30 km of 8B Universal Way, Cranbourne West VIC 3977. Towing is arranged as promptly as reasonably possible; no arrival time is promised.
Built to grow with the community
More help is planned for the road ahead.
PrestigeTow is starting with breakdown towing done properly. As the member community grows and suitable service partners become available, we plan to expand the ways members can get moving again.
Mobile mechanic call-outs
On-location assessment and selected minor repairs where the vehicle can be safely worked on without towing.
Battery replacement
Battery testing and mobile replacement options for eligible vehicles, subject to battery availability and vehicle requirements.
Jump-start assistance
Help for eligible flat-battery situations when a safe jump-start may get the vehicle moving again.
Planned services are not included membership benefits yet. Timing, pricing, eligibility and service areas will be confirmed before any future service launches. As PrestigeTow grows, more useful breakdown services may be added.
Straight answers
Before you join.
When does the membership begin?
Exactly 48 hours after Stripe confirms payment. The waiting period cannot be shortened.
Can two cars share one membership?
No. Each annual membership belongs to one nominated registration.
Are payments monthly?
No. The weekly, daily and monthly figures are cost equivalents only. Payment is annual.
Do unused callouts roll over?
No. Included callouts apply during the purchased annual term only.
What happens after a crash?
Crash, collision, accident-scene and emergency-recovery towing do not apply.
